Keep Your Business or Government Moving.
Every organization—private business or government agency—faces disruption. Natural disasters, cyberattacks, supply-chain failures, power outages, and sudden staff shortages can interrupt operations without warning. A Continuity of Operations Plan (COOP) is not an optional document; it is the difference between surviving disruption and becoming a headline of avoidable failure.
Why your organization needs a COOP
Protect mission-critical functions A COOP identifies and prioritizes the essential services and processes that must continue. That focus ensures your organization can uphold legal obligations, public safety, revenue streams, and customer commitments when normal operations are compromised.
Minimize downtime and revenue loss Time is money. Rapid, coordinated recovery prevents cascading failures and reduces the financial impact of interruptions—lost sales, contractual penalties, and remediation costs. A tested COOP shortens recovery timelines and preserves cash flow.
Maintain public trust and stakeholder confidence For governments, continuity upholds public safety and confidence. For businesses, it preserves customer loyalty, investor confidence, and supplier relationships. Organizations that respond effectively to crises maintain reputation and competitive advantage.
Reduce legal, regulatory, and contractual risk Many industries and government functions are bound by statutory, regulatory, or contractual continuity requirements. A formal COOP demonstrates compliance and shows regulators, auditors, and partners that you are prepared and accountable.
Strengthen cybersecurity and resilience Cyber incidents are now a leading cause of operational disruption. A COOP integrates IT disaster recovery and incident response, ensuring data access, secure communications, and rapid restoration of digital services.
Enable clear roles, decisions, and communications Emergencies amplify confusion. A COOP defines leadership succession, delegation of authority, decision-making protocols, and pre-approved communications templates—eliminating uncertainty and enabling decisive action.
Preserve human capital and safety People are your most valuable asset. A COOP protects employees, contractors, and constituents by establishing safety procedures, remote work policies, and continuity staffing plans to keep essential functions staffed and safe.
Facilitate faster, more cost-effective recovery planning Preparing in peacetime is cheaper than recovering in crisis. A COOP helps you inventory critical assets, vendor dependencies, alternate facilities, and backup systems ahead of time—reducing emergency procurement, overtime, and inefficient decisions.
Support strategic continuity and long-term viability Disruptions can permanently alter market position. Organizations with mature continuity planning adapt and recover faster, preserving long-term strategy and operational momentum.
Why act now
Disruptions are increasing in frequency and complexity. Waiting to design a COOP until after an incident guarantees reactive ad hoc measures that are costly, slow, and error-prone. Proactive continuity planning is an investment in operational assurance, compliance, and reputation protection.
What a practical COOP delivers
Prioritized list of mission-essential functions
Clear succession and authority lines
Alternate work sites and remote work protocols
IT recovery objectives and secure data access plans
Communications plans for employees, stakeholders, and the public
Vendor and supply-chain contingency strategies
Training, exercises, and continuous improvement processes
OUR SERVICES
Secure Your Organization’s Future
A Continuity of Operations (COOP) plan ensures a small business, 49 employees or less, can continue critical functions during and after disruptions (natural disasters, cyber incidents, supply chain failures, key-person loss, power outages). The plan identifies essential operations, assigns responsibilities, defines recovery priorities, and documents procedures to restore normal business operations with minimum downtime and loss.
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Business Impact Analysis (BIA) Light: Identification of 3-5 critical business functions (CBFs) and their required recovery time objectives (RTOs) and recovery point objectives (RPOs).
Essential Function Procedures: Simple, actionable checklists for the immediate response team.
Immediate Response & Notification Protocols: Clear, 3-step communication tree for leadership and key personnel.
Basic Backup Strategy Integration: Documentation of existing data backup, restoration, and off-site storage procedures.
Single-Site Resource Identification: List of necessary equipment, software, and vendor contacts.
Plan Review: One (1) review and revision cycle with the business owner/primary contact.
This plan expands on the foundation to cover multiple departments, internal dependencies, and a more complex, multi-phased recovery approach. It assumes a more structured organization with deeper internal reliance.
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All elements of the Small Business COOP, plus:
Comprehensive Business Impact Analysis (BIA): Detailed analysis covering all major departments, cascading failure points, and inter-departmental dependencies.
Expanded Team Structure: Defined roles and responsibilities for a dedicated Response Team, Recovery Team, and Communications Team.
Work Area Recovery Strategy: Planning for an alternate operational site or remote work strategy for key personnel.
Vendor and Supply Chain Assessment: Identification of critical external dependencies and strategies for maintaining service when a primary vendor fails.
Incident Management Structure: A formalized process for declaring an incident, escalating issues, and standing down.
Exercise and Testing: A facilitated Tabletop Exercise (TTX) to walk through a scenario and identify gaps in the plan.
Plan Review: Two (2) review and revision cycles.
This premium package is tailored for organizations that serve a public or cooperative function, requiring the highest level of resilience and coordination with external public entities. The focus is on continuity of essential public-facing services alongside business functions
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All elements of the Medium Sized Business COOP, plus:
Public and Essential Service Continuity: Specific modules dedicated to maintaining services vital to the community (e.g., utility management, public information dissemination).
Inter-Agency Coordination Protocols: Defined communication and resource-sharing procedures with local emergency services, municipal government, and neighboring co-ops/businesses.
Risk Mitigation Strategy: Advanced analysis of local/regional threats (e.g., severe weather, infrastructure failure) and pre-emptive mitigation measures.
Full-Scale Communications Plan: Detailed strategies for internal, external, media, and public-facing communications during a crisis. Includes pre-approved templates and social media protocols.
Advanced Training and Exercise: A comprehensive Functional Exercise that simulates a real-world response, including activation of recovery procedures and interaction with external partners.
Plan Maintenance Schedule: A documented process and schedule for annual plan reviews, updates, and personnel training.
Plan Review: Three (3) review and revision cycles and one (1) post-exercise debrief and update.